RETURN & REFUND POLICY

Last Updated: September 30, 2026

Thank you for shopping at Bamerix.com.

This Return & Refund Policy explains our policies regarding returns, refunds, replacements, damaged or defective products, incorrect orders, personalized products, and cancellations.

Bamerix is a brand operated by:

Amerix United LLC
8 The Green, STE A
Dover, DE 19901
United States

Email: info@bamerix.com

This policy applies to purchases made through Bamerix.com and shipped within the United States.

1. Non-Personalized Products – 30-Day Returns

For eligible non-personalized products, Bamerix accepts return requests made within 30 days of delivery.

To be eligible for a return, the product must generally be:

Unused
Unworn
Unwashed
Undamaged
In substantially the same condition in which it was received

Before returning any product, please contact us through our Contact Us page or at info@bamerix.com.

Do not send a product back without receiving return instructions from us first.

For eligible voluntary returns, return shipping costs are the customer's responsibility unless otherwise stated or required by applicable law.

2. Personalized & Custom Products

Personalized and custom products are created specifically according to the information or materials provided by the customer.

Personalization may include names, initials, dates, numbers, addresses, custom text, photographs, images, artwork, or other individualized specifications.

Because these products are made specifically for the customer, they are generally not eligible for return or refund due to a change of mind, personal preference, or customer ordering error, except where otherwise required by applicable law.

This does not affect your rights if a personalized product arrives damaged, defective, incorrect, or with a production or personalization error attributable to Bamerix or our fulfillment partner. Pasted text

3. Customer Personalization Errors

Customers are responsible for reviewing all personalization information carefully before completing an order.

Please check names, spelling, initials, dates, numbers, addresses, messages, photographs, images, sizes, variants, quantities, and other customization details.

If a product is correctly produced according to the information submitted by the customer, an error in the information provided by the customer generally does not qualify as a production defect.

4. Damaged, Defective or Incorrect Products

If your product arrives:

Damaged
Defective
With a manufacturing or printing error
Materially different from the product ordered
In the wrong size or variant because of a fulfillment error
With personalization that does not match the information correctly submitted with your order

please contact us through our Contact Us page or at info@bamerix.com.

We will review the issue and determine the appropriate remedy. Depending on the circumstances, this may include a replacement or refund. Pasted text

5. Reporting a Problem

Please inspect your order after delivery.

If there is a problem with your product, contact us as soon as reasonably possible and provide:

Your order number
The email address used for the order
A description of the problem
Clear photographs showing the product and the issue
Photographs of the packaging when relevant

Additional information may be requested when reasonably necessary to evaluate the issue.

6. Return Instructions

Please do not return a product without contacting us first.

Bamerix products may be produced and shipped from different fulfillment facilities throughout the United States. Therefore, the address shown on your package may not be the appropriate return address.

Do not return products to the Amerix United LLC business address in Dover, Delaware unless we specifically instruct you to do so.

If a physical return is required, we will provide the appropriate return instructions.

7. Wrong Size or Variant Selected by the Customer

Customers are responsible for selecting the correct size, variant, and other product options before placing an order.

If a personalized or made-to-order product was correctly produced according to the options selected by the customer, it generally does not qualify as defective simply because the customer would prefer a different option.

For eligible non-personalized products, our 30-day return policy may apply.

If Bamerix or our fulfillment partner sends an option different from the one shown on your confirmed order, please contact us.

8. Exchanges

We do not offer automatic exchanges.

If an item arrives damaged, defective, or incorrect, contact us and we will determine the appropriate remedy.

Eligible non-personalized products may be returned according to our 30-day return policy.

9. Order Cancellations & Changes

If you need to cancel or modify an order, contact us as soon as possible.

Many Bamerix products enter production shortly after an order is submitted.

We will attempt to accommodate requests before production begins, but we cannot guarantee that an order can be changed or canceled once it has entered production or fulfillment.

10. Refunds

If a physical return is required, an approved refund will be processed after the returned product has been received and inspected.

Approved refunds are generally issued to the original payment method used for the purchase.

Please allow up to 10 business days for Bamerix to process an approved refund after the applicable return or claim has been completed.

Additional time may be required for the refund to appear in your account depending on your bank, card issuer, or payment provider.

Original shipping charges are generally not refundable for voluntary returns unless otherwise required by applicable law.

11. Return Shipping Costs

For eligible voluntary returns of non-personalized products, return shipping costs are the customer's responsibility, unless otherwise stated or required by applicable law.

If a product arrives damaged, defective, incorrect, or contains a production error attributable to Bamerix or our fulfillment partner, contact us for instructions.

Bamerix does not charge a restocking fee for approved returns. Pasted text

12. Lost or Undelivered Packages

If tracking indicates a delivery problem or your package has not arrived within the expected delivery period, please contact us.

We will review the available tracking information and determine the appropriate next step.

A package that is delayed in transit is not automatically considered lost.

13. Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address.

If an order cannot be delivered because an incorrect or incomplete address was provided by the customer, additional production or shipping costs may apply where permitted by law.

Contact us immediately if you discover an address error. We cannot guarantee that an address can be changed after an order has entered production or shipping.

14. Sale & Promotional Products

Unless otherwise expressly stated, eligible non-personalized products purchased during a promotion or at a discounted price remain covered by the applicable 30-day return policy.

Promotional pricing does not affect your ability to report a product that arrives damaged, defective, incorrect, or with a production error.

15. Product Variations

Because some products are individually printed or manufactured, minor variations may occur.

Minor differences in print placement, texture, dimensions within normal manufacturing tolerances, or appearance caused by different screens or displays do not necessarily constitute a defect.

This does not apply when a product is materially different from its description or has been incorrectly produced.

16. Your Legal Rights

Nothing in this policy is intended to waive, restrict, or exclude any consumer right or remedy that cannot lawfully be waived under applicable federal or state law.

Customers may have additional rights under applicable consumer protection laws.

17. Contact Us

For return, refund, replacement, damaged product, incorrect product, or cancellation requests, please use the Contact Us page on Bamerix.com or email:

info@bamerix.com

When contacting us about an existing order, please include your order number whenever possible.

For formal business communications:

Amerix United LLC
8 The Green, STE A
Dover, DE 19901
United States

Email: info@bamerix.com

Bamerix is a brand operated by Amerix United LLC.